Memories

Attending a course abt customer service today, the trainer is a ex SIA stewardess. The course reminds me of the time I was working as a customer service officer at NTUC INCOME, the fun, the pain, the frustrations, feelings after helping someone, the encouragements received from customers. Something that I got from my gf, a customer service job is not for everyone and not everyone wants a customer service job, so no matter you are doing this job because you like it or not you need to be professional. This is something not every customer service staff carries. I'm not saying I am a best but I believed I did my part. I shall stop here today :) Ciao!!!